We ship our chocolates throughout the United States, excluding Hawaii and Alaska. We use a variety of shipping carriers to ensure that your chocolates arrive fresh and delicious. Our shipping rates are based on weight, with a minimum charge of $15 for packages up to 1 pound. Packages over 1 pound are charged an additional $20 per pound.
We offer free standard shipping on all orders over $100. Standard shipping typically takes 2-3 business days to arrive. We also offer expedited shipping options, such as overnight and 2-day air, for an additional fee.
Heat Sensitive Items
During the summer months, we may take additional precautions to protect your chocolates from heat damage. This may include using insulated shipping containers and ice packs. We may also delay shipping your order if the weather conditions are extreme.
We are not responsible for shipping delays caused by the shipping carrier. However, we will work with you to track down your package and resolve any issues.
If you are not satisfied with your order for any reason, we will do our best to resolve the issue. Contact us at (724) 568-2961 or Cell: (724) 989-5253, by email at email@example.com
At Sweetlane, we want you to be completely satisfied with your purchase. However, due to the perishable nature of our products, we cannot accept returns or exchanges.
We appreciate your understanding.
If you have any questions or concerns about your order, please contact us at firstname.lastname@example.org along with Shop: (724) 568-2961 or Cell: (724) 989-5253. We are here to help!